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Customer Management

← Knowledge Base

  1. Issue a Refund

  2. Contact / Email Attendees

  3. How to Resend E-ticket to Customer

  4. Reserve Tickets

  5. Move Purchase From One Event To Another

  6. Add Guest Booking or Issue Complimentary Ticket

  7. Download Attendee List

  8. Edit Ticket Holder Details (Name / Email Address)

  9. Add Comments To Attendee List

  10. Upload Multiple Guests To Attendee List / Mass Upload

  11. How To Set Up Automated Emailing

  12. Capture Delivery Addresses

  13. Tonic/Collins integration: Pre Orders

  14. Attaching a File To Email Attendees

  15. Edit A Transaction (Change the Date or Time)

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