Skip to content

Customer Success Portal - Support & Queries

Welcome to our Customer Success Portal. 

Access Tonic Ticketing & Access Soda truly puts customer service at the forefront of everything we do. Please use this portal to search for answers to any questions you may have and we hope you find this useful. 

Knowledge Base

  1. Latest News →

    1. Access Tonic: Get Answers Faster, Work Smarter!

  2. Soda - Gift Voucher Set Up →

    1. How To Create a Gift Voucher / Voucher Settings
    2. Setting Up Your Soda Account: Brand Settings
    3. Setting Up Your Soda Account: Delivery Options
    4. Setting Up Your Soda Account: Finance Settings
    5. Setting Up Your Soda Account: User Permissions

  3. Soda - Gift Voucher Redemption →

    1. How To Redeem A Voucher In Soda
    2. How To Redeem A Voucher In Tonic
    3. Access Collins: Soda and Collins integration process
    4. Soda - Edit E-Voucher Information
    5. Soda - Refunding a Voucher

  4. Soda - Reporting →

    1. Soda - Sales Report
    2. Soda - View Sales Summary
    3. Soda: How to Set Up VAT / VAT Receipts

  5. Soda - Gift Voucher Design →

    1. Voucher Design
    2. Custom Voucher Template

  6. All articles →

    1. How To Create a Gift Voucher / Voucher Settings
    2. How To Redeem A Voucher In Soda
    3. Voucher Design
    4. Issue A Voucher In Exchange For E-Ticket/Booking
    5. Soda - Sales Report
    38 articles →

Feedback and Knowledge Base

(thinking…)