All articles

  1. Access Collins Integration

  2. Access Collins: Soda and Collins integration process

  3. Add Bank Details

  4. Add Comments To Attendee List

  5. Add Discount Codes

  6. Add Event Brand Widget To Website

  7. Add Events To Event Brand

  8. Add Guest Booking or Issue Complimentary Ticket

  9. Add Message To Ticket or Confirmation Email

  10. Add New Event Dates

  11. Add Pictures / Videos To Event Page

  12. Add Pre-Sale Codes

  13. Add Pre-Sale Message

  14. Add Ticket Types

  15. Add VAT Number and Company Name to Event

  16. Add Wait List To Event Page

  17. Add Widget To Website

  18. Adding Widget onto a Wix created website

  19. Additional Product Purchases / Merchandise

  20. Admin Menu Structure on DMN Ticketing

  21. Admin Page Sales Figures / Quick Sales View

  22. Applicable Dates / Set Tickets To Be On Sale On Specific Dates

  23. Buy One Get One Free / Promotions

  24. Cancel Event Date

  25. Capture Delivery Addresses

  26. Check In Attendees

  27. Collect Customer Contact Details (Name, Email Address, Phone Number)

  28. Contact / Email Attendees

  29. Coronavirus: information for event organisers

  30. Coronavirus: Tonic Support

  31. Corporate Card Fee

  32. Create A New Event / View Events

  33. Create An Event Brand

  34. CSS styling widget customisation

  35. Custom Design Colour Options

  36. Custom Labels Tool

  37. Custom Voucher Template

  38. Daily Sales Report

  39. Daily Sales Volume Graph

  40. Data Collection

  41. DeliverMyNight: Event Set Up

  42. Discount Code Reporting tab

  43. Download Attendee List

  44. Download Customer Data

  45. Duplicate / Copy Event Page

  46. Edit / Update Ticket Allocation

  47. Edit Ticket Holder Details (Name / Email Address)

  48. Event Brand - Custom Design

  49. Event Status - Public vs Hidden

  50. Export Sales Report

  51. FAQ/Troubleshooting: Google Analytics

  52. Fixed Quantities Per Purchase

  53. Google Analytics

  54. Google Analytics Goal Tracking

  55. Guidance on GDPR

  56. How To Absorb Booking Fee

  57. How To Accept Reps / Become A Rep

  58. How To Add A User To Your Event

  59. How To Add Users To The Scanner App

  60. How To Bundle Tickets

  61. How To Create a Gift Voucher / Voucher Settings

  62. How To Duplicate/Copy Ticket Type

  63. How To Find A Past Event

  64. How To Find Gift Voucher URL

  65. How To Find Video Share URL on YouTube or Vimeo

  66. How To Log In

  67. How To Redeem A Voucher In Soda

  68. How To Redeem A Voucher In Tonic

  69. How to Resend E-ticket to Customer

  70. How To Resize An Image In Paint

  71. How To Set Up Automated Emailing

  72. Integrating / Using Facebook Pixel

  73. Integrating / Using Google AdWords

  74. Issue a Refund

  75. Issue a Voucher

  76. Issue A Voucher In Exchange For E-Ticket/Booking

  77. ISSUE: Event Page Set To Sold Out

  78. ISSUE: Submitting Changes To Event Page

  79. Linked Occurrences

  80. Lost / Change Password

  81. Marketing opt-in

  82. Move Purchase From One Event To Another

  83. Next Payment / Getting Paid

  84. On Sale From / On Sale Until

  85. Open Widget on a Specific Date

  86. Payment reference change to 'Access Tonic'

  87. Pre Sale Functionality

  88. Public Discount Code

  89. Reduced VAT rate

  90. Rescheduling an Event Date

  91. Reserve Tickets

  92. Sales Tracking Codes

  93. Scanner App

  94. Set Event To Sold Out

  95. Set Total Tickets Per Event / Max Tickets Per Event

  96. Set Varying Start Times / Time Slots

  97. Setting Up Your Soda Account: Brand Settings

  98. Setting Up Your Soda Account: Delivery Options

  99. Setting Up Your Soda Account: Finance Settings

  100. Setting Up Your Soda Account: Notifications

  101. Setting Up Your Soda Account: User Permissions

  102. Shortened Ticket Link For Social Media

  103. Soda - Creating a Voucher Offer

  104. Soda - Delete Voucher

  105. Soda - Duplicate/Copy Voucher

  106. Soda - Edit E-Voucher Information

  107. Soda - Edit Voucher Details

  108. Soda - Product Groups

  109. Soda - Refunding a Voucher

  110. Soda - Reinstate Voucher

  111. Soda - Revoking a Voucher

  112. Soda - Sales Report

  113. Soda - Transactions Tab

  114. Soda - View Sales Summary

  115. Soda - Viewing Your Vouchers

  116. Soda - Voucher Purchase With Incorrect Email

  117. Soda - Widget Wizard

  118. Soda and Access EPoS Integration

  119. Switch Tickets By Type or Date

  120. Sync Marketing Opt-Ins with MailChimp

  121. Tag Management / Tag Allocation Tool

  122. Taking Ticket Types Off Sale

  123. Ticket Groups / Max Allocation Across Tickets

  124. Ticket Link / Event URL

  125. Ticket Order Display

  126. Ticket Terms and Conditions

  127. Tonic Newsletter

  128. Transactions Download

  129. Troubleshoot: Log in issues on iOS mobile/tablet devices

  130. Troubleshooting: Clear Site Data

  131. Troubleshooting: How To Clear Browser History/Cache

  132. Troubleshooting: How to take a screenshot of the Console

  133. Troubleshooting: Version of Chrome

  134. Types Of Voucher - Experience and Monetary

  135. Update Guest Emails

  136. Upload Multiple Guests To Attendee List / Mass Upload

  137. User Reviews

  138. View Page Visitor Analytics

  139. View Ticket Sales Report

  140. View/Download Financial Statements

  141. Voucher Creation Settings: DesignMyNight Listing (publish voucher)

  142. Voucher Creation Settings: Images

  143. Voucher Design

  144. Why We Charge VAT

  145. Zapier Integration

Feedback and Knowledge Base