Skip to content

All articles

← Knowledge Base

  1. Access Collins Integration

  2. Access Collins: Soda and Collins integration process

  3. Add Bank Details

  4. Add Comments To Attendee List

  5. Add Discount Codes

  6. Add Event Brand Widget To Website

  7. Add Events To Event Brand

  8. Add Guest Booking or Issue Complimentary Ticket

  9. Add Message To Ticket or Confirmation Email

  10. Add New Event Dates

  11. Add Pictures / Videos To Event Page

  12. Add Pre-Sale Codes

  13. Add Pre-Sale Message

  14. Add Ticket Types

  15. Add VAT Number and Company Name to Event

  16. Add Wait List To Event Page

  17. Add Widget To Website

  18. Adding Widget onto a Wix created website

  19. Additional Product Purchases / Merchandise

  20. Admin Page Sales Figures / Quick Sales View

  21. Applicable Dates / Set Tickets To Be On Sale On Specific Dates

  22. Buy One Get One Free / Promotions

  23. Cancel Event Date

  24. Capture Delivery Addresses

  25. Check In Attendees

  26. Collect Customer Contact Details (Name, Email Address, Phone Number)

  27. Contact / Email Attendees

  28. Coronavirus: information for event organisers

  29. Coronavirus: Tonic Support

  30. Corporate Card Fee

  31. Create A New Event / View Events

  32. Create An Event Brand

  33. CSS styling widget customisation

  34. Custom Design Colour Options

  35. Custom Labels Tool

  36. Custom Voucher Template

  37. Daily Sales Report

  38. Daily Sales Volume Graph

  39. Data Collection

  40. DeliverMyNight: Event Set Up

  41. Discount Code Reporting tab

  42. Download Attendee List

  43. Download Customer Data

  44. Duplicate / Copy Event Page

  45. Edit / Update Ticket Allocation

  46. Edit Ticket Holder Details (Name / Email Address)

  47. Event Brand - Custom Design

  48. Event Status - Public vs Hidden

  49. Export Sales Report

  50. FAQ/Troubleshooting: Google Analytics

  51. Fixed Quantities Per Purchase

  52. Getting set up on Soda: Australia

  53. Google Analytics

  54. Google Analytics Goal Tracking

  55. Guidance on GDPR

  56. How To Absorb Booking Fee

  57. How To Accept Reps / Become A Rep

  58. How To Add A User To Your Event

  59. How To Add Users To The Scanner App

  60. How To Bundle Tickets

  61. How To Create a Gift Voucher / Voucher Settings

  62. How To Duplicate/Copy Ticket Type

  63. How To Find A Past Event

  64. How To Find Gift Voucher URL

  65. How To Find Video Share URL on YouTube or Vimeo

  66. How To Log In

  67. How To Redeem A Voucher In Soda

  68. How To Redeem A Voucher In Tonic

  69. How to Resend E-ticket to Customer

  70. How To Resize An Image In Paint

  71. How To Set Up Automated Emailing

  72. Importing vouchers into Soda

  73. Integrating / Using Google AdWords

  74. Integrating / Using Meta Pixel

  75. Issue a Refund

  76. Issue a Voucher

  77. Issue A Voucher In Exchange For E-Ticket/Booking

  78. ISSUE: Submitting Changes To Event Page

  79. Linked Occurrences

  80. Lost / Change Password

  81. Marketing opt-in

  82. Move Purchase From One Event To Another

  83. Next Payment / Getting Paid

  84. On Sale From / On Sale Until

  85. Open Widget on a Specific Date

  86. Payment reference change to 'Access Tonic'

  87. Pre Sale Functionality

  88. Public Discount Code

  89. Rescheduling an Event Date

  90. Reserve Tickets

  91. Sales Tracking Codes

  92. Scanner App

  93. Set Event To Sold Out

  94. Set Total Tickets Per Event / Max Tickets Per Event

  95. Set Varying Start Times / Time Slots

  96. Setting Up Your Soda Account: Brand Settings

  97. Setting Up Your Soda Account: Delivery Options

  98. Setting Up Your Soda Account: Finance Settings

  99. Setting Up Your Soda Account: Notifications

  100. Setting Up Your Soda Account: User Permissions

  101. Shortened Ticket Link For Social Media

  102. Soda - Creating a Voucher Offer

  103. Soda - Delete Voucher

  104. Soda - Duplicate/Copy Voucher

  105. Soda - Edit E-Voucher Information

  106. Soda - Edit Voucher Details

  107. Soda - Product Groups

  108. Soda - Refunding a Voucher

  109. Soda - Reinstate Voucher

  110. Soda - Revoking a Voucher

  111. Soda - Sales Report

  112. Soda - Transactions Tab

  113. Soda - View Sales Summary

  114. Soda - Viewing Your Vouchers

  115. Soda - Voucher Purchase With Incorrect Email

  116. Soda - Widget Wizard

  117. Soda and Access EPoS Integration

  118. Soda: How to Set Up VAT / VAT Receipts

  119. Sync Marketing Opt-Ins with MailChimp

  120. Tag Management / Tag Allocation Tool

  121. Taking Ticket Types Off Sale

  122. Ticket Groups / Max Allocation Across Tickets

  123. Ticket Link / Event URL

  124. Ticket Order Display

  125. Ticket Terms and Conditions

  126. Time Selection Before Ticket Types

  127. Tonic & Soda Newsletters

  128. Tonic Fee Update

  129. Tonic/Collins integration: Pre Orders

  130. Transactions Download

  131. Troubleshoot: Log in issues on iOS mobile/tablet devices

  132. Troubleshooting: 'my tickets have come off sale'

  133. Troubleshooting: Clear Site Data

  134. Troubleshooting: How To Clear Browser History/Cache

  135. Troubleshooting: How to take a screenshot of the Console

  136. Troubleshooting: Version of Chrome

  137. Types Of Voucher - Experience and Monetary

  138. Update Customer Booking - Now Includes Products

  139. Upload Multiple Guests To Attendee List / Mass Upload

  140. User Reviews

  141. View Page Visitor Analytics

  142. View Ticket Sales Report

  143. View/Download Financial Statements - Now available in CSV format

  144. Voucher Creation Settings: DesignMyNight Listing (publish voucher)

  145. Voucher Creation Settings: Images

  146. Voucher Design

  147. Why We Charge VAT

  148. Zapier Integration

Feedback and Knowledge Base

(thinking…)