All articles
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Access Collins Integration
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Access Collins: Soda and Collins integration process
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Add Bank Details
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Add Comments To Attendee List
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Add Discount Codes
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Add Event Brand Widget To Website
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Add Events To Event Brand
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Add Guest Booking or Issue Complimentary Ticket
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Add Message To Ticket or Confirmation Email
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Add New Event Dates
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Add Pictures / Videos To Event Page
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Add Pre-Sale Codes
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Add Pre-Sale Message
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Add Ticket To Apple Wallet
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Add Ticket Types
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Add VAT Number and Company Name to Event
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Add Wait List To Event Page
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Add Widget To Website
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Adding Widget onto a Wix created website
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Additional Product Purchases / Merchandise
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Admin Page Sales Figures / Quick Sales View
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Applicable Dates / Set Tickets To Be On Sale On Specific Dates
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Attaching a File To Email Attendees
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Buy One Get One Free / Promotions
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Cancel Event Date
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Capture Delivery Addresses
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Check In Attendees
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Collect Customer Contact Details (Name, Email Address, Phone Number)
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Contact / Email Attendees
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Coronavirus: information for event organisers
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Coronavirus: Tonic Support
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Corporate Card Fee
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Create A New Event / View Events
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Create An Event Brand
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CSS styling widget customisation
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Custom Design Colour Options
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Custom Labels Tool
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Custom Voucher Template
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Daily Sales Report
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Daily Sales Volume Graph
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Data Collection
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DeliverMyNight: Event Set Up
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DesignMyNight Event Tags
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Discount Code Reporting tab
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Download Attendee List
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Download Customer Data
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Duplicate / Copy Event Page
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Edit / Update Ticket Allocation
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Edit A Transaction (Change the Date or Time)
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Edit Ticket Holder Details (Name / Email Address)
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Event Brand - Custom Design
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Event Listing Best Practise
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Event Status - Public vs Hidden
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Export Sales Report
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FAQ/Troubleshooting: Google Analytics
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Fixed Quantities Per Purchase
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Getting set up on Soda: Australia
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Google Analytics
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Google Analytics Goal Tracking
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Google Tag Cross-Domain Tracking
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Google Tag Manager
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Guidance on GDPR
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How To Absorb Booking Fee
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How To Accept Reps / Become A Rep
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How To Add A User To Your Event
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How To Add Users To The Scanner App
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How To Bundle Tickets
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How To Create a Gift Voucher / Voucher Settings
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How To Duplicate/Copy Ticket Type
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How To Find A Past Event
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How To Find Gift Voucher URL
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How To Find Video Share URL on YouTube or Vimeo
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How To Log In
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How To Redeem A Voucher In Soda
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How To Redeem A Voucher In Tonic
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How to Resend E-ticket to Customer
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How To Resize An Image In Paint
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How To Set Up Automated Emailing
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Importing vouchers into Soda
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Integrating / Using Google AdWords
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Integrating / Using Meta Pixel
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Issue a Refund
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Issue a Voucher
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Issue A Voucher In Exchange For E-Ticket/Booking
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ISSUE: Submitting Changes To Event Page
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Linked Occurrences
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Lost / Change Password
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Marketing opt-in
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Move Purchase From One Event To Another
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New Years Eve - useful support links
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Next Payment / Getting Paid
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On Sale From / On Sale Until
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Open Widget on a Specific Date
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Payment reference change to 'Access Tonic'
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Pre Sale Functionality
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Public Discount Code
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Rescheduling an Event Date
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Reserve Tickets
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Sales Tracking Codes
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Self Check In
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Set Event To Sold Out
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Set Total Tickets Per Event / Max Tickets Per Event
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Set Varying Start Times / Time Slots
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Setting Up Your Soda Account: Brand Settings
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Setting Up Your Soda Account: Delivery Options
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Setting Up Your Soda Account: Finance Settings
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Setting Up Your Soda Account: Notifications
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Setting Up Your Soda Account: User Permissions
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Shortened Ticket Link For Social Media
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Soda - Creating a Voucher Offer
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Soda - Delete Voucher
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Soda - Duplicate/Copy Voucher
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Soda - Edit E-Voucher Information
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Soda - Edit Voucher Details
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Soda - Product Groups
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Soda - Refunding a Voucher
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Soda - Reinstate Voucher
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Soda - Revoking a Voucher
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Soda - Sales Report
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Soda - Transactions Tab
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Soda - View Sales Summary
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Soda - Viewing Your Vouchers
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Soda - Voucher Purchase With Incorrect Email
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Soda - Widget Wizard
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Soda and Access EPoS Integration
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Soda: How to Set Up VAT / VAT Receipts
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Sync Marketing Opt-Ins with MailChimp
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Tag Management / Tag Allocation Tool
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Taking Ticket Types Off Sale
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Ticket Groups / Max Allocation Across Tickets
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Ticket Link / Event URL
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Ticket Order Display
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Ticket Scanning App
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Ticket Terms and Conditions
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Time Selection Before Ticket Types
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Tonic & Soda Newsletters
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Tonic Fee Update
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Tonic GA4 Release
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Tonic/Collins integration: Pre Orders
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Transactions Download
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Troubleshoot: Log in issues on iOS mobile/tablet devices
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Troubleshooting: 'my tickets have come off sale'
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Troubleshooting: Clear Site Data
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Troubleshooting: How To Clear Browser History/Cache
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Troubleshooting: How to take a screenshot of the Console
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Troubleshooting: Version of Chrome
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Types Of Voucher - Experience and Monetary
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Upload Multiple Guests To Attendee List / Mass Upload
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User Reviews
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View Page Visitor Analytics
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View Ticket Sales Report
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View/Download Financial Statements
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Voucher Creation Settings: DesignMyNight Listing (publish voucher)
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Voucher Creation Settings: Images
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Voucher Design
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Why We Charge VAT
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Zapier Integration