User Reviews
Customers have the ability to rate an event out of 5 stars and leave a review. Deactivate or reactivate user reviews and reply to user reviews within this section. You are also able to customise the follow up email by adding in a custom message, along with links to your social media accounts.
Follow the steps below to access these functions:
2. Select User Reviews
3. To disable future reviews and remove current reviews, set Enable user reviews on event page to No
4. To publicly reply to a user review, click Add Reply
3. To disable future reviews and remove current reviews, set Enable user reviews on event page to No
4. To publicly reply to a user review, click Add Reply
5. To add a custom message to the email, click Customise Email
Note: It is not possible to remove a single customer review.
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Example of how the follow up email looks, including a custom message:
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