Follow the steps below to successfully resend a customer's ticket to their email inbox:
1. Click Manage on your Event
2. Click Customer Data
3. Locate the purchase using the Search function and select the transaction
4. Click Resend Tickets
Upon clicking this button, a green banner will appear just below their Purchase Reference number with the following message to let you know this action has been successful:
The customer will then shortly receive their new Ticket Confirmation email with the updated E-ticket.