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Download Customer Data

You can download customer data in Excel format for an individual event date, event or across multiple event pages. Once requested, a .CSV download will be downloaded straight to your desktop if the file holds less than 750 transactions. If the download is greater than this, then a link with the data will be sent to the email address you are logged into the admin on (this may take a few minutes depending on the amount of transaction data). All data can be downloaded and filtered between two event dates, purchase dates and ticket types. 

Follow the steps below to successfully download customer data for a single event:

1. Click Manage on your Event
2. Select Customer Data
3. Filter by Event Date To/From or Purchase Date To/From (optional)
4. Click Download

Download Customer Data across all of your event pages:

1. Click Transactions when logged in to Tonic (black banner at the top of the screen)
2. Filer by Event Date To/From or Purchase Date To/From (optional) 
3. Click Download

To find out how to collect customer data, see Collect Customer Data

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