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Collect Customer Contact Details (Name, Email Address, Phone Number)

You can choose to collect customer names, email addresses and phone numbers during the checkout process. This is useful if you will need to contact guests before an event takes place to let them know of the location of a previously secret event, for example. 

Follow the steps below to successfully collect this customer data: 

1. Click Manage on your Event  
2. Select Edit Listing & Tickets
3. Click the Ticketing tab 
4. Scroll down to the Advanced Settings section 
5. Click Yes for Require Each Guest's Name to collect customer's name 
6. Click Yes for Require Contact Number to collect customer's phone number
7. Save Changes



Follow the steps below to successfully locate and download customer data: 
 
1. Click Manage on your Event
2. Select Customer Data  
3. Use the Search function to locate individual purchases 
4. Click Download to receive an excel spreadsheet containing customer information via your email 





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