Follow the steps below to successfully add users to the scanner app: 

1. Click Manage on your Event 

2. Click Settings

3. Select the Scanner tab

4. Click + ADD on Device Settings

5. Enter Device Name 

6. Save to generate a unique token ID 

7. On sign in screen of app, select Use Token ID to sign in with code 

App Settings Key:

Device Name: A name given to a scanner. Note: Multiple scanners can share the same device name.
Remote Verification: Performs checks with the remote Tonic Admin.
Validate Only: Disables the device from checking in tickets and validates only.
Dark Mode: Make the interface a darker colour for low lit environments.
Device Stats: Displays (other) device stats on the scanner if there are multiple scanners in use (only works with an internet connection).
Token: A short single use token used to sign in to the device. The scanner devices must have an internet connection..
Status: A token can only used once. The status can be new, used or revoked. Revoking a token will sign a user out who has used the token to sign in to the Scanner. 

Restricted Mode: Disables the ability to change settings