Data Collection

Using the Data Collection function allows you to tailor the information you collect from customers with a range of customisable question options. For example, this tool can be used to specify dietary requirements or collect personal details

(checkbox example)

HOW TO SET DATA COLLECTION QUESTIONS 
log into event admin > click manage > (on dashboard) scroll down to DATA COLLECTION tab > enable data collection

On the data collection page, questions can be set up using the 'Add new checkout question' box and all created options will appear in the 'Checkout questions' section. 



TYPE OF QUESTIONS
Checkbox - answers appear in a list with a checkbox beside customers can tick, multiple choice answer
Dropdown - customers are given a dropdown list of answers to choose between, single option answer
Yes/No - customers are only able to answer Yes or No to question, single option answer
Free Text - customer is given a box to freely write answer in 

ADDITIONAL SETTINGS
Mark question as required - The customer is required to provide an answer 
Apply this question to each ticket or ticket type - apply to question to the number of tickets in the order rather than just collecting an answer from the ticket purchaser
Apply to a specific ticket type - The question will only be asked to customers purchasing a specific ticket type

WHERE TO FIND DATA ANSWERS 
By activating the 'data collection' results in the 'Attendee List' section of your admin you can view the customer responses within your admin and on the downloadable attendee list itself. 

log into event admin > click manage > when on dashboard scroll down to 'attendee list' > click 'customise list' > tick the 'Show all collected data' setting > results now show by clicking on customers name or downloading attendee list

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