Tonic/Collins integration: Pre Orders
Once a ticket purchase has been sent through to Collins as a confirmed booking, within Collins, you can activate the pre-order functionality to send customers food/drink purchase options ahead of their arrival.
Firstly, follow these steps to set up the Tonic/Collins integration:
Send pre-order to an individual booking
- Locate the booking within Collins
- Click on the booking and select 'View Booking'
- Go to the Pre-Order tab
- Activate the applicable pre-order settings
Automate sending of pre-orders within Booking Type settings
Within the booking type, you can choose the number of days before a booking that pre-orders should automatically be sent out.
- Locate the booking type within Collins
- Go to the Pre-order Settings section
- Apply the required payment settings
- Use the Send pre-orders __ days before the booking tool
.png)